The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know "right now" what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, "The Complete Book of Perfe[...]

Whether it's making a sale, managing a business, or handling any tough scenario, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, readers have all the phrases they need to get things done, right at their fingertips![...]